If you recently purchased a new account, you should type the following information into the address bar of your browser (the IP address, username and password can be found in your welcome email):

http://YourSitesIPAddress/cpanel

If your domain name is already pointing to us, then you can use the domain name to log into cPanel (username and password can be found in your welcome email):

http://www.yourdomainname.com/cpanel

Consider subdomains as an extension of your domain. For example, your site is www.example.com. A subdomain would be test.example.com, and another would be webhosting.example.com. Subdomains are usually treated as separate sites from the main domain site.

Subdomains

A parked domain is a domain that you purchase, which does not have to be assigned to a site. You may use this domain at a later time but by purchasing it you are able to save it and it will remain exclusive to you. Parked domains are domains that you keep parked with your host with no assigned URL directed to it until you choose to assign it to a site. Basically this is a way to store a domain not being used.

Parked Domains

You can do a full or partial backup of your site using the Backup Wizard in your cPanel. This feature creates a zip file that you will want to save in your root directory. A full backup allows you to create an archive of all the files and configurations on your website, and can be used to move your files to another cPanel. The following are backed up and included in a zip file for your convenience:

* Home Directory
* MySQL Databases
* Email forwarders configuration
* Email filters configuration

A partial backup can be restored in your cPanel using the Backup Wizard. A full backup must be restored by us. We will restore your full backups for free (as long as the backup file has been store in your root directory) using our contact form, supply your domain, username and the location/name of the backup you would like restored.

Backups

1. Login into your cPanel and click on the Password Protect Directories icon, found under Security.

2. Choose Web Root (you may need to select Show Hidden Files).

3. Click on the name of the directory that you wish to password protect.

4. Check the box for ‘Password protect this directory’.

5. Fill in ‘Name the protected directory’. Actually, this is just the message that will show to visitors when they try to login, and can be anything you like.

6. Click on ‘Save’ button below.

7. Click ‘Go Back’.

8. Fill in a Username and Password at the bottom of the page, and click ‘Add/modify authorized user’.

9. You are Done. The directory you selected is now protected by password.

To ensure you directory has been password protected, launch you browser and visit the folder. If the browser prompts you to login, then your directory has been password protected.

At this time you can only protect directories (not individual files) from cPanel. Any file that needs protection should be placed in a protected directory.

Password Protect Directories

1. Login to your cPanel and click the Redirects icon.

2. Leave the setting as 301 redirect, as this is preferred by search engines.

3. Select the appropriate domain name from the drop-down.

4. In the subsequent blank, enter an optional path and file name; this exact name must be typed to trigger the redirect.

5. In the large blank, enter the full URL for the redirect target; include http:// or https:// (e.g. http://www.kdwebhostingdesign.com).

6. Leave the other settings as they are, unless you know why you want to change them.

7. Click the Add button and you are done.

Redirects

To create a custom error page for your account, please login to your cPanel and click Error Pages, under Advanced. Select the domain or subdomain you want and click the page you want to edit. The changes will be applied after you click Save. If Internet Explorer is not displaying the custom error page, it is likely because the error page must be larger than 1 kilobyte. If you are still seeing the default error pages, try refreshing your browser (ctrl + F5).

You may not be able to create an Addon Domain if you do not own the domain name, or if your DNS hasn’t propagated yet. Login to your cPanel and click Addon Domains, under Domains. There are three fields cPanel asks for when creating an Addon Domain. Once create you can upload the Website files to the specific addon folder which was created in the public_html folder. If you have an Addon Domain set up and would like delete it, login to your cPanel and click Addon Domains. At the bottom, under Actions, click Remove.

Addon Domains

Do you want to stop someone from visiting your Website? This tool will block anyone from a specified IP address. Use the web statistics tools to find more information on your visitors. We suggest you go to cPanel and click the Latest Visitors icon. Look for the Host information; it could be an IP or a domain name. Login to cPanel and click IP Deny Manager. Under ‘Add an IP to deny’, enter IP address or domain name you wish to block. Click the Add button. To unlock the IP address, login to cPanel and click IP Deny Manager. At the bottom, under ‘Current IP addresses being blocked’, click Remove.

IP Deny Manager

You may want to upload your files directly through your cPanel. You can do this through the File Manager. There is a 25MB upload limit through File Manager. If you need to uploaded a larger file, please use FTP. To upload a file through File Manager, please do the following:

1. Login to cPanel and click File Manager.

2. Choose to open Web Root and Show hidden files.

3. At the top, click Upload.

4. Click the Browse button.

5. Double click the file you want to upload to your site.

6. Wait for the blue bar to complete, then go back to File Manager.

File Manager

Permissions can be very important when it comes to hosting your Website. Permissions can allow our server computer to write and edit your files. Along with that, some files need to be protected from writing and editing, as a security measure. You can change your file permissions in many ways.

One of the easy and basic ways to change the permissions is through File manager in cPanel. To change the permissions for a file or folder in cpanel, please do the following:

1. Click File Manager.

2. Click the name of the file for which you would like to change the permissions.

3. Select the Change Permissions link at the top right of the page.

4. Select the permissions you would like to set for the file.

5. Click Change Permissions.

Fantastico is a great addition to cPanel, which allows users to install the great open source software in just a few clicks. To install a script using Fantastico, please do the following:

1. Click Fantastico De Luxe.

2. Click on the script which you would like to install.

3. You will now see the details for the script. This includes a description, the vendors website and a fee other details.

4. Click the text which says New Installation.

5. Under the drop down for Install on domain, please select the domain name where you want this script.

6. In the blank field for Install in directory, we recommend you put a name which resembles the name of the script (i.e. you can use cart for Zen Cart or blog for WordPress).

7. You will now be prompt to enter some information about the site. This information is different between each script.* On all scripts the most important thing is to enter a user name and password to be able to access the script admin area.

8. Follow the instructions until you get to the last page.

9. The last page has some good information for which you may want to print or write down. It will provide you with the link to access the admin section of the script.

When you have a website online, you may want to check on how many people are coming to your Website. cPanel has several built in statistic reports. The stats may not begin working and updating during the first 24 hours. The favored program is AWStats. This statistic report gives details about not only the amount of people coming to your Website, but also other information like: monthly history, days of month, top 25 countries, top 25 hosts, top 10 keyword phrases, top 25 keyword searches and more. To access this information, please do the following:

1. Login to cPanel.

2. Click the Awstats icon.

3. Click the view icon next to the domain name of interest.

How to read the AWStats page: http://awstats.sourceforge.net/docs/awstats_glossary.html.

Hot link protection prevents other Websites from directly linking to files and pictures on your Website. Other sites will only be able to link to file types that you don’t specify. An example of hot linking. Say I like the image on your website, and I want that image on my site. If I use the full URL of your image on my site, then the image is downloading from your site every time someone looks at my site. This means I am using your bandwidth for the image. When you enable Hot Link Protection, then I cannot steal your bandwidth anymore.

To enable / disable hot link protection, please do the following:

1. Login to cPanel and click HotLink Protection.

2. Make sure the domain name you wish to protect is in the box called ‘URLs to allow access’.

3. In the box called ‘Block direct access for these extensions’, provide the extensions for which you would like to block.

4. We suggest you check the box for ‘Allow direct requests’.

5. Skip the ‘Redirect request to this URL’ box and hit Submit.

You have now protected your images from being hot-linked. Just be sure that all of your additional domains are in the Hot Link list.

Some firewalls (such as Symantec’s Norton Internet Security™ and ZoneAlarm™) will block a special referrer variable in order to add more privacy for the user. HotLink protection works with this variable to tell where the request is coming from. As such, HotLink isn’t the best solution to avoid bandwidth theft as it will eventually block legitimate requests from visitors using one of those firewalls. Unfortunately this issue is not under our control and there’s nothing we can do to prevent it from blocking legitimate visitors. Use it at your own risk.

Hotlink Protection

An FTP account is basically used to upload and manage your files on your Website. By default, an ftp account is created automatically when you sign up for hosting, create an addon domain or create an account for a user. You can give different people access to modify certain files and not others by giving permissions to only edit or access a particular directory. You must create an FTP account for the user to do so. To create an FTP account, please do the following:

1. Click FTP Manager.

2. Click FTP Accounts.

3. Click Add FTP Account.

4. To the right of ‘Login’ Type the name of the ftp user. Please note, the full ftp user name will be ‘user@primarydomain.extention’. To the right of ‘Password:’, Please provide a password which will be used to access this ftp account. It is important to remember that you cannot create an FTP account that will publish to an addon domain or sub domain that will have a username with anything but @primarydomain.com in it. All FTP accounts you create, regardless of their publish destination, will have user names with a format of ‘user@primarydomain.com.’

5. To the right of ‘Quota’, please provide the amount of space you would like the user to have. Please note, If you leave at unlimited , the user will have ability to only use up to the total amount of space for your account.

6. To the right of ‘Director/home/user/public_html’, Please provide a directory for which you would like the user to access to. If you leave it blank, the user will have access to full ‘Public_HTML’ directory.

7. Click Create.

Ftp Accounts

The public_html folder is the web root for your primary domain name. This means that public_html is the folder where you put all Website files which you want to appear when someone types your main domain (the one you provided when you signed up for hosting). You can also create Addon domains and Subdomains, and these will use a folder inside public_html.

If you delete the www folder, your site should still load properly. If you delete the public_html folder, you will need to restore a backup from before.

By default, your cPanel comes with 1 primary email account. We strongly recommend not to use this email account and to set up a new one instead. To do so, please do the following:

1. Click Mail.

2. Click Add/Remove/Manage Accounts.

3. Click Add Account at the bottom.

4. In the box to the right of E-mail, type the beginning section of your email address in the drop down menus to the right of the @, select the appropriate domain to associate the email to.

5. To the left of Password, type the password you would like associated with the email address. This will be useful later, when you setup outlook or enter the email account via webmail.

6. To the right of Quota, type the number of megabytes which you would like the email box to be. Hint: If it is too low you may quickly run into an issue with emails bouncing.

7. Click Create.

Email Accounts

There are several ways to read your email. Normally, users will go to your domain name.com/webmail and login. If you are the administrator and would like to access different email accounts through your cPanel, please do the following:

1. Click on the Mail icon.

2. At the bottom, click on the Webmail button next to the account that you want to read.

3. Enter the correct password. If you need to force your way in, you can reset the email password at step 2.

4. Click on the web mail application that you would like to use.

Autoresponder returns a predefined message to anyone who writes to an email address of your choice. Remember, when using an autoresponder you also will be responding to spam mail, so use cautiously. To create an autoresponder, please do the following:

1. Log in to your cPanel.

2. Click on “Auto-responders.

3. Click on Add Auto-Responder.

4. In the drop down menu to the right of Character set, please provide a character set you wish the email to be set in.

5. In the box next to ‘Email’ Type the beginning part of the email address you wish to have an auto responder for.

6. In the drop down menu to the right of the ‘@’ sign, select the domain for which the email is associated with.

7. In the box to the right of ‘From’, provide the name of the user that the autoresponder will be from.

8. In the box to the right of ‘Subject’, provide the subject which you would like the autoresponder to contain. If you leave it default, It will be a reply with the same subject that the user wrote in their email.

9. You may select the check box to the right of HTML Message if you would like the body of the email to contain HTML. If you leave it blank, HTML tags will show up as plain text in the auto response.

10. In the big text area underneath ‘Body’ Provide the body of the message you wish to be sent in the autoresponder.

11. Click Create/Modify.

You have now just set up an auto responder. If someone sends an email to the email address you specified, an email will be automatically sent back to them with the info you have provided. Autoresponders will begin to work immediately after their creation. You are unable to disable and save autoresponders for future use. To remove an autoresponder or disable it, you must delete it. Once an autoresponder is deleted, it will no longer function.
When setting up autoresponder in webmail, choose utf-8 in the drop down for character set.

Auto Responders

A forwarder is important when you want a copy of an email to be sent to another email address upon receipt. To create e-mail forwarder’s, please do the following:

1. Log into your cPanel.

2. Click on the ‘Forwarders’ icon.

3. Click on ‘Add Forwarder.’

4. In the first box, provide the beginning extension for the email address you wish to set up to forward email from.

5. In the drop down menu to the right of the ‘@’ sign, select a domain for which the email address is associated with.

6. Next, you must choose the destination of the new forwarding email. ‘Forward to an email address’ is the default option, and the most commonly used.

7. Now click on ‘Add Forwarder’ to complete the creation of your new forwarder.

When someone sends you and email to the email address specified a copy will also be sent to the email address provided. Please be aware, It will leave a copy of the email on the sever as well. This means that eventually, the email box will fill and will stop forwarding messages. To avoid this issue, you can create a forwarder for an email box that currently does not exist. If you do this, there will be no email box for a copy of the message to be saved in before the message is forwarded off of the server.

Forwarders

Mass emailing: Avoid sending to multiple addresses using the CC field; everyone will see each others email address. You can always send it by BCC, but this can be a hassle when you often have new people to email.

You may want to set up a mailing list to send an email to many people; there is no way for the receivers to see each others emails, and the list automatically updates with new members. There are many mailing list scripts on the internet, but we recommend to use PhpList, located in Fantastico.

1. Login to cPanel.

2. Click on Fantastico De Luxe.

3. Click on phpList.

4. Fill in some details, and install.

Mailing Lists

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